What Is the Administrative Director (AD) in a Workers’ Compensation Case?

In California’s workers’ compensation system, the Administrative Director (AD) is responsible for overseeing the Division of Workers’ Compensation (DWC) and ensuring that the system operates fairly and efficiently. The AD enforces regulations, manages medical treatment guidelines, and oversees dispute resolution processes to protect the rights of injured workers and employers.

What Are the Duties of the Administrative Director?

The AD plays a key role in maintaining the integrity of the workers’ compensation system. Some of their responsibilities include:

  • Regulating medical treatment guidelines – Managing the Medical Treatment Utilization Schedule (MTUS) to ensure injured workers receive appropriate care
  • Overseeing medical provider networks (MPNs) – Ensuring doctors and medical groups comply with workers’ compensation laws
  • Managing the Qualified Medical Evaluator (QME) system – Regulating the selection and use of independent medical evaluators in disputed cases
  • Supervising workers’ compensation judges – Overseeing the judicial process for claim disputes
  • Enforcing compliance – Ensuring employers and insurance companies follow state workers’ compensation laws

How Does the AD Affect Injured Workers?

The AD’s role directly impacts how claims are handled and how injured workers receive medical treatment. For example, if there is a dispute over medical care, the AD’s office may establish guidelines or oversee the process of resolving the dispute through a QME or Agreed Medical Evaluator (AME). The AD also helps set policies on benefit payments, ensuring workers receive the compensation they are entitled to.

Can Injured Workers Contact the Administrative Director?

While individual workers typically do not deal directly with the AD, they may interact with agencies and processes overseen by the AD. If an injured worker faces issues with their claim, they may need to go through the Division of Workers’ Compensation (DWC) or seek assistance from a workers’ compensation attorney.

Get Help With Your Workers’ Compensation Claim

If you are struggling with a workers’ compensation issue, legal guidance can help you navigate the system. The Law Offices of Norman J. Homen is here to assist with disputes, delays, and denials. Contact us today for a free consultation.

norman-j-homen

Norman J. Homen

Norman Homen is a California attorney with over 30 years of experience representing clients in workers’ compensation and Social Security disability matters.

Recent Posts

Testimonials

Norman J. Homen and Moises Aguirre are very professional. They helped win my case. They communicated very well with me and were very helpful to me. I would recommend this team for your case.

—Joe Prada


We had a good experience with this office . They worked with us and kept us informed with what we needed to know and how process works . My husband had been trying to get approved since 2021 on our own but kept getting denied . Very thankful to this team he finally got awarded!

—Lupe


I am grateful for all of the great people at Law Offices of Norman J. Homen. They won my case and I definitely recommend them. I am Spanish speaking so with the help of Moises Aguirre, I was able to communicate clearly during the whole appeal process and answered any questions I had. Thank you!

—Graciela Villeda